We have a strict cancellation policy. If you need to reschedule or cancel your appointment please provide at least 24 hours notice. Failure to give 24 hours notice will result in a 50% cancellation fee except in the case of a medical or family emergency. Payment of the cancellation fee may be made over the phone or at the beginning of the next appointment. Late arrivals will not receive an extension of scheduled service times and will be responsible for the full service fee.